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Department: Customer Success
Online & Assisting
Emma.
Emma is the face and voice of your business. She answers live phone calls, manages 24/7 web chat, and transcribes or summarizes client meetings in real time.
Core Capabilities
24/7 Chat Support
Handles Tier-1 customer inquiries instantly using your shared knowledge base.
Voice Receptionist
Answers live phone calls with natural, latency-free conversational AI formatting.
Meeting Transcription
Listens in on calls to transcribe, summarize, and draft follow-up tasks for Jack & Sophia.
E
Hire Emma
Delighting every customer.
Recent Activity
Answered inbound sales call.
Just now
Resolved chat ticket #4812.
14 mins ago
Sent meeting notes to Sophia.
1 hour ago