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Department: Customer Success
Online & Assisting

Emma.

Emma is the face and voice of your business. She answers live phone calls, manages 24/7 web chat, and transcribes or summarizes client meetings in real time.

Core Capabilities

24/7 Chat Support

Handles Tier-1 customer inquiries instantly using your shared knowledge base.

Voice Receptionist

Answers live phone calls with natural, latency-free conversational AI formatting.

Meeting Transcription

Listens in on calls to transcribe, summarize, and draft follow-up tasks for Jack & Sophia.

E

Hire Emma

Delighting every customer.

Recent Activity

Answered inbound sales call.

Just now

Resolved chat ticket #4812.

14 mins ago

Sent meeting notes to Sophia.

1 hour ago